:: Housing Finance Network (hf:expert), part of the HQN services ::

Efficiency

2004 Spending Review: efficiency progress to December 2007

Annual Efficiency Statements - 2007-08 mid-year update

Annual Efficiency Statements - 2006-07 Backward Look

Audit Commission - Seeing the light

CLG - Measuring and Reporting Efficiency Gains: Supplementary information for completing the 2007-08 backward look efficiency statements

CLG - Prospectus 2008: the guide to improvement and efficiency support

CLG - Social Housing Efficiency Inflation Indices - May 2008

CLG - The National Procurement Strategy for Local Government - final report

CLG - Value for money measurement post CSR 2007

CLG, Annual Efficiency Statements - 2007-08 Forward Look

Communities and Local Government, annual efficiency statements backward look 2006/07

Communities and Local Government, Annual Efficiency Statements forward look 2007/08

Department of Trade and Industry - £12m for home generators

HM Treasury - Managing performance

HM Treasury - Operational Efficiency Programme

Housemark - HAs and IT: operating costs, usage and suppliers report

Improvement and Development Agency - knowledge management library: tools, techniques and case studies

Improvement and Development Agency - Performance management

0044 - Improving rent collection - Liam Dawson

Institute of operational management - lean accounting

National Audit Office - improving corporate functions using shared services

Shared services in the Department for Transport and its agencies - National Audit Office

Strategic performance management in government and public sector organisations - Advanced Performance Institute

Tenant Services Authority – Letter to housing associations and local authorities

The Audit Commission – Use of resources guidance

The Housing Corporation - Efficiency is key to riding out credit crunch

The Housing Corporation - Operating Cost Index 2007

The Housing Corporation - streamlined annual efficiency statements take burden off housing associations

The Housing Corporation – Latest key housing association performance indicators

The Office for Disability Issues - 'Better outcomes, lower costs'

The service transaction cost model, regional centres of excellence

Thematic Review - efficiency

Wales Audit Office - Fleet Management

Welsh Audit office - managing sickness absence

hf:expert briefings

Financial capacity briefing

CSR review

The Cave Review and finance briefing

Three star housing organisations providing landlord services

Insights

Benchmarking

KPI analysis

Neighbourhood Capital, an independent review of the London's G15's core housing management and maintenance activities

Supported benchmarking project: a review of year two, National Housing Federation

Links and publications

Annual Efficiency Statement - The Housing Corporation, Thematic review; Efficiency

Audit Commission - use of resources consultation for 2008 assessments

Audit Commission and IDEA - Innovation in public services

CLG - National Improvement and Efficiency Strategy

CLG - Value for Money Delivery Agreement

Collaborative Working and Shared Services (value for money) in Derbyshire, East Midlands Centre of Excellence

Development - National Audit Office, Homebuilding: Measuring Construction Performance

Effective measurement of customers satisfaction using GovMetric, East Midlands centre of excellence

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to translation services

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to postal services

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to energy procurement

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to fleet procurement

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to fuel procurement

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to ICT hardware procurement

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to print services

	Regional Centres of Excellence, guides to cutting costs
	On the money guide to Telecoms procurement

Regulation and inspection - The Housing Corporation, presentation by Deputy Chief Executive

The Housing Corporation - Independence and efficiency: mergers, groups and alliances

Thematic Review - efficiency

OCI

There are no documents within this heading.

Procurement

Appointing consultants, National Audit Office

Benchmarking and market testing the ongoing services component of PFI projects, National Audit Office

CLG, Local Authority Trading: Research Report

E-auctions guidance, regional centres of excellence

housing association procurement practice

Model contract standing orders which address the commercial challenges in local government procurement, London Centre of Excellence

National Change Agent for Social Housing Capital Works - spring 2007 review

North West Centre of Excellence - Is buying a burden?

Office of government commerce - procurement excellence model

Procurement strategy checklist

Royal Institution of Chartered Surveyors (RICS) - Launch of e-tendering service

SITRA - Procurement guide for providers

SITRA – Lessons learned from procurement – South West survey report

The Housing Corporation – Third affordable homes developers report

Toolkits

Change management toolkit, National Audit Office

HFexpert Value for Money Toolkit (2nd edition)

National Audit Office VFM toolkit